Contact Us

Please use the form below to contact us, submit a ticket via FreshDesk or send your email to support@oursailing.com and make sure you included all required details, such us Order #, Product SKU or page url, so we can better serve you.







Please note: we don’t offer phone support because we truly believe it wouldn’t be possible to provide the same effective assistance over the phone. Our online cloud-based customer service software keeps detailed records in one place. This ensures nothing gets lost in translation if we need to escalate your issue. We’ll always have access to previous tickets so you won’t have to repeat questions.