Please use the form below to contact us, submit a ticket via FreshDesk, chat via Facebook Messenger, or send your email to support@oursailing.com and make sure you included all required details, such us Order #, Product SKU or page url, so we can better serve you.
Please note: we don’t offer phone support because we truly believe it wouldn’t be possible to provide the same effective assistance over the phone. Our online cloud-based customer service software keeps detailed records in one place. This ensures nothing gets lost in translation if we need to escalate your issue. We’ll always have access to previous tickets so you won’t have to repeat questions.
Mailing address:
1802-969 Richards St
Vancouver, BC V6B 1A8
Canada
Email:
support@oursailing.com
Facebook Messenger
Your’ll find Chat button in the bottom-right corner of any page or use “Send Message” button at our Facebook Page.
Last updated on 2020.04.18
